Warranty Repairs

Our Warranty Repair Process

Here’s how it works:


1. Tell Us About Your Repair

All warranty claims will require a few pieces of information, having the following will speed up the process:

For RVs:

  • Year
  • Make
  • Model
  • VIN Number (Vehicle Identification Number) of your RV
  • Date of Purchase

For Components:

  • Manufacturer Name
  • Model Number
  • Serial Number
  • Date of Purchase

2. Confirm & Schedule Your Service Call

  • Please call us at (850) 614-4480 or complete our form to schedule your service call with our technicians.
  • RV Xpress will arrive on-site, diagnose the cause of your issue, take any required photographs, gather any supporting documents, and help determine the appropriate course of action.

* Note our $219.00 mobile service call for warranty work may not be covered by manufacturer warranty and is due at the time of service. We ask our customers to factor in the uncertainty of dealer repairs when considering this fee. Our customers usually find RV Xpress to be more cost effective and efficient.


3. We Take It From There

  • RV Xpress will work with you and the manufacturer to complete the warranty claim process and communicate our findings back to you in a timely manner.
  • Often times, specific parts may need to be sourced or certain manufacturers will require proprietary parts be sent to us from their facility to complete your repair.
  • In the event we are not able to complete your repair during our initial visit, a follow-up visit will be required to complete your repair.
  • During all steps of the warranty process our team will be in communication with you, allowing you to make informed decisions (i.e. deductibles, limitations, exclusions) along the way until we complete the mission.

We Service All of These Popular Brands:

RV Brands:

Airstream
Coachmen
Forrest River
Jayco
Keystone RV
Lance
Little Guy
Winnebago

RV Component Brands:

Suburban
Winegard
Lippert Components
Norcold Inc.
Dometic
Coleman-Mach
Carefree
Atwood

…Plus Many More!

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